About The Royal British Legion
Careers in Care, Nursing and Recovery
Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed.
And our Care, Nursing and Recovery teams are there when people need us most. Supporting this community throughout the nation with understanding and compassion.
As part of this team, you’d be providing dedicated care homes for older veterans, helping those living with dementia, supporting carers, or ensuring ex-service personnel and their families can live safely at home.
As well as being there with practical, hands-on support, you’d also offer advice and guidance. Whether that’s to help people with a particular need, or more simply to ensure that they are making the very most of the care, programmes and services we can provide.
It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive.
If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.
The Role
We are looking for a highly organised Business and Performance Manager who enjoys working in a demanding and varied environment. You will join us at a time when we are transforming our services, this will be your opportunity to play an integral part in the development and implementation of new business practices.
You will already have homed your skills as a confident people manager with an eye for detail, strong IT skills and excellent communicator.
You will deliver and manage an administration, communication, and reception support service. Other responsibilities include the management and recording of H & S practices, producing management reports and KPIs, ensuring all front of house and back of house processes are efficient and compliant and audited as required.
You will have demonstrable experience in producing rotas, budget management and GDPR. You will demonstrate the ability to produce, communicate and update business critical information across various departments to ensure the smooth running of the business.
Address: Cromer, Norfolk
Please note this role is based at our Care Home, Halsey House, 31 Norwich Road, Cromer, NR27 0BA and requires working 5 days in 7 including weekends.
How to Apply
Please apply by clicking "Apply Online"
Please note this role will close once we have found a suitable candidate.
As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.
Diversity Statement
We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.
It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.
It’s why we welcome applications from people with diverse backgrounds and experiences.