About The National Memorial ArboretumThe National Memorial Arboretum is the UK’s centre for year-round Remembrance - a vibrant, living landscape of reflection and inspiration. Located in Staffordshire, the 150-acre Arboretum is a special place honouring those who have served, and continue to serve, our nation in many different ways. The site includes the iconic Armed Forces Memorial, a lasting tribute to those in the Armed Forces who have lost their lives in the service of their country. Recent multi-million-pound investments have doubled the size of the extensive visitor and learning facilities and created a brand-new events facility for public and private use with a banqueting capacity of over 300. The Arboretum now welcomes over 300,000 visitors each year, hosts over 200 events and engages with around 16,000 student visitors. The centre is part of The Royal British Legion.
Our Values and BehavioursDoes the following describe you?
• A desire to deliver a great customer experience• Enjoy and thrive working in teams and with others• Passionate about supporting the ongoing development of the Arboretum • Come to work each day to be the best you can and to learn and develop • An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you ….
The Role
The Arboretum is looking to recruit a Food Services Team Leader, to work alongside the established team. Reporting to the Food Services Manager, key responsibilities include:• To deliver high standards of customer service, food quality, cleanliness and presentation standards as laid out in the Food Services Strategy.
• Support all areas of activity within the food service department to supply: visitor day catering, which includes a 380 cover Restaurant, a Coffee Shop and Satellite outlets within the grounds of the Arboretum.
• To be part of the hospitality team for table waited functions in Aspects Events Centre. Which holds daytime and evening events catering up to and including formal banqueting for up to 500 attendees.
The successful candidate must have proven Food Services experience, good interpersonal and communication skills are essential. Attendance outside normal working hours will occasionally be required and the ability to work under pressure will be essential.
How to ApplyPlease apply by clicking 'Apply Online'
Please specify preference of working hours in your application.
Closing date for this role is Monday 25th November 2019.
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin -ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
A desire to provide a great customer service and support
Enjoy and thrive in working in teams and with others
Passionate about supporting the Armed Forces community and honouring their contribution
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you....
An exciting opportunity has arisen for experienced Care Assistant's to support residents in day care at Halsey House for 21 hours per week.
Based at Halsey House, Cromer, you will work within a team to ensure the smooth day to day running of the unit and in delivering person centred care in a way that respects the dignity of the individual and promotes independence and well being.
Educated to NVQ level 2 qualification in Health and Social Care equivalent, or working towards this award. You should have previous experience of working in a Care Home with a vulnerable client group and proven experience of leading a team and running a shift. Excellent interpersonal and communication skills are essential and an enthusiasm to learn and develop within this role is required.
Job Description: Click Here
How to Apply
Please apply clicking 'Apply Online'
Closing date for this role is 19th September 2019.
The Arboretum is looking to recruit a Food Service Assistant, to work alongside the established team. Reporting to the Food Services Manager, key responsibilities include:• To deliver high standards of customer service, food quality, cleanliness and presentation standards as laid out in the Food Services Strategy.
• To be part of the hospitality team for table waited functions in Aspects Events Centre, which holds daytime and evening events catering up to and including formal banqueting for up to 500 attendees.
If so then we would like you hear from you ....
We have an opportunity for a General Assistant to be based in at Halsey House, Cromer. We are looking for motivated individuals to join our catering department.
Working to a set routine, you will be responsible for either assisting kitchen staff in preparing food, washing kitchen equipment and serving meals in the dining room.
You will have a good standard of numeracy and literacy with Dementia Awareness (or a willingness to undertake) and have attended Basic Food Hygiene training (or be willing to attend).
Closing date for this role is 18th November 2019.
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
A new opportunity has arisen for a Head of Administration at Halsey House. This key post provides a confidential clerical, administrative and accounting service to support the Home Manager in all aspects of operating the home.
The successful candidate will be responsible for day to day administrative tasks and will be the first port of call for our clients, visitors and staff.
You will be able to demonstrate:
Please apply clicking ‘Apply Online’
Closing date for this role is 22nd November 2019.
About The Royal British LegionThe Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Does the following describe you?- A desire to provide a great customer service and support- Enjoy and thrive in working in teams and with others- Passionate about supporting the Armed Forces community and honouring their contribution- Come to work each day to be the best you can and to learn and develop- An encourager, eager to share your knowledge and experience to help othersIf so then we would like to hear from you ….
The RoleAs a Royal British Legion Advice and Information Officer, you will office based out of the Plymouth Pop In with some travel to deliver Outreach sessions.
Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
There is a requirement for some travel, therefore a full driving licence and use of a car is desirable for this role with motor mileage being paid.
Closing date for this role is Tuesday 19th November 2019
Interviews will be held on Thursday 21st November 2019 in Plymouth (British Legion Pop In Centre, 174 Armada Way, PL1 1JU).
- A desire to provide a great customer service and support - Enjoy and thrive in working in teams and with others- Passionate about supporting the Armed Forces community and honouring their contribution - Come to work each day to be the best you can and to learn and develop - An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ….
An opportunity has arisen to join the South West Area Team as a Case Officer on a temporary contract for four months, working 18 hours per week. Those hours could be split or may be negotiable.
As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers.
A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.
An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills.
Interviews will be held on Friday 22nd November 2019 in Plymouth (British Legion Pop In Centre, 174 Armada Way, PL1 1JU).
About The Royal British LegionThe Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
Our Values and BehavioursDoes the following describe you?- a desire to provide great service and support - enjoy and thrive working in teams and with others- passionate about supporting the Armed Forces community and honouring their contribution - come to work each day to be the best you can and to learn and develop
The RoleThe Royal British Legion’s Benefits, Debt and Money Advice Service supports beneficiaries and their families who are experiencing financial difficulties. We are seeking to recruit a committed and enthusiastic team player to join the team delivering a high quality, person-centred Benefits, Debt and Money Advice Service across the Wales region.
With a passion for supporting beneficiaries whose issues may include welfare benefit appeals and priority debts, you will require the ability to work under your own initiative, combined with up to date knowledge and experience.
You will have significant experience of managing a caseload of debt and benefit cases, and of prioritising tasks on a daily basis. You will provide advice, advocacy and representation using your knowledge and experience of the relevant legislation.
You will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure proactive and effective work with clients, colleagues and other stakeholders.
You will be home based covering Wales with regular attendance at the Cardiff Office.
You will be required to travel regularly for meetings, carrying out appointments and attending training.
Extensive travel is required across Wales. Regional travel will also be required. A full driving license is essential.
The role is subject to relevant employment checks, including Enhanced DBS Clearance.
Please apply by clicking 'Apply Online'
The closing date for the role is Tuesday 26th November 2019.
Interviews will be held on Tuesday 3rd December 2019 at the Cardiff Office, Alliance House, 18/19 Hight St, Cardiff, CF10 1PT.
- A desire to provide a great customer service and support- Enjoy and thrive in working in teams and with others- Passionate about supporting the Armed Forces community and honouring their contribution- Come to work each day to be the best you can and to learn and develop- An encourager, eager to share your knowledge and experience to help others
The RoleWe are looking for an experienced QA adviser to support the business in safety analysis of products that are provided for sale or donation across the organisation.
Supporting the QA Adviser (Product Safety) you will identify products required to be tested to assure compliance, submit for appropriate tests and assess the results. You will also support in obtaining compliance documentation from suppliers of our products across the organisation.
This role can be based within any of our offices regionally.
Closing date for this role is Sunday 24 November 2019
Interviews will be held in Birmingham (81 New Street, B2 4BA)
We’re looking for a technically strong CCAB qualified accountant who is passionate about the charity sector to deliver high quality financial information, produce insightful analysis and develop reporting at the Royal British Legion.
You’ll be a keen problem solver with an eye for detail, an effective communicator with the ability to build strong relationships and have a strong focus on customer service, planning and organising.
You will have a strong track record of developing and providing high quality reporting and analysis that supports effective decision-making, and be experienced in budgeting, forecasting and offering commercial support.
The successful candidate will be a key member of the Financial Planning & Analysis team, working closely with the Head of Financial Planning & Analysis and the Finance Systems Team to deliver the information that senior management needs in order to make effective decisions about the future of the organisation.