About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support - Enjoy and thrive in working in teams and with others- Passionate about supporting the Armed Forces community and honouring their contribution - Come to work each day to be the best you can and to learn and develop - An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ....
TRBL Shared Values: Click Here
The Role
As a Royal British Legion Advice and Information Officer, you will office based running the Wrexham Pop In and also spending the rest of your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work those living in North Wales.
Accustomed to providing advice and information support to customers, you'll have an understanding of statutory welfare provision and experience of building relationships with a range of different agencies. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries.
It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
There is a requirement for travel across the North Wales area; therefore, a full driving licence and use of a car is desirable for this role with motor mileage being paid.
Job Description: Click Here
How to ApplyPlease apply clicking 'Apply Online'
Closing date for this role is Monday 28th January
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin -ensuring their unique contribution is never forgotten. We've been here since1 921 and we'll be here as long as they need us.
A desire to provide a great customer service and support
Enjoy and thrive in working in teams and with others
Passionate about supporting the Armed Forces community and honouring their contribution
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
If so then we would like you hear from you ....
We are currently seeking a Night Supervisor position for Byng House, Southport for 24 hours per week.
Your duties will include to ensure the safety and security of both guests and the building and to cover out of hour's reception. You will be responsible for responding to guest and public enquiries. In addition, you will assist with laundry and housekeeping tasks as required, supporting the bar, restaurant service and entertainment programme during the evening.
You should have customer services experience together with demonstrable experience of working in a hotel or a similar environment. In addition a good standard of general education or equivalent and an awareness of Health and Safety and COSHH procedures and regulations are required. Demonstrable experience of supervising an evacuation or crisis management or dealing with an emergency situation is essential.
How to Apply
Please apply clicking 'Apply Online'
Closing date for this role is 25th January 2018.
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin -ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
We are looking to recruit an experienced Deputy Manager to support the Home Manager to deliver a safe, effective and high quality service to our veterans and their dependants.
Dunkirk Memorial House provides, Residential, Nursing and Dementia care for our Residents. Each area has a dedicated Head of Department to ensure staff teams are able to support our veterans. We are rated Outstanding by the CQC and was recently awarded platinum status for our standard of care by the Gold Standards Framework for End of Life Care.
The role is predominately a supernumerary role but will involve working on the floor with our staff to promote good performance and ensuring good relationships are built with and maintained with those we meet.
You will be an experienced Registered Nurse and have substantial management experience within this sector.
You will be an effective leader and have the ability to engage with your interpersonal skills and be able to motivate staff. A person centred approach to delivery of care is essential. You will be able to deputise for the Home Manager in her absence, share out of hours on call duties and demonstrate a flexible approach to your role. You will ideally hold a clean, current driving licence.
Hours are 37.5 per week which will include some weekends and late shifts.
Closing date for this role is 24th January 2018.
We are looking for a motivated and compassionate experienced Senior Nurse to join our friendly team at Lister House. We are an exclusive home for veterans and their dependents and we pride ourselves on our person centred approach of Nursing to older people.
Lister House has 60 en suite bedrooms in the main building, plus 16 en suite rooms in our dementia care wing named the Colsterdale Unit. Our caring team of nurses and care assistants are on hand 24 hours per day to provide care whenever it is needed.
As Senior Nurse you will provide leadership for a team of nurses, promoting a stimulating and caring environment for all residents. You will exhibit a high standard of professional practice and encourage the introduction and implementation of new ideas, current trends and methods of nursing using evidence based practice.
You will have experience of leading a team within a care home or similar health or social care environment, relevant and demonstrable clinical experience, an awareness of CQC Regulations and other relevant legislation and experience of working with Quality Assurance systems and clinical audit.
In return we can offer you:
GBP 33,823 per annum
25 days annual leave
Paid NMC Fees
Assistance with revalidation
Fully funded DBS
Friendly working environment
Excellent pension scheme
This is an excellent opportunity for a compassionate and friendly Nurse who wants totake the next step in their career, working for an organisation that values and respects the sacrifices that our Armed Forces community have made for us.
If you would like further information, or would like to arrange an informal visit to Lister House, please contact Rosie Johnston, Resourcing Officer RJohnston@britishlegion.org.uk.
Please apply clicking 'Apply Online
Please note this role will close once we have found a suitable candidate.
Our Values and BehavioursDoes the following describe you?
TRBLShared Values: Click Here
An opportunity has arisen to join the South East Midlands Area Team as a Case Officer for a fixed term contract for a 12 month period, the hours offered are 24.5 hours per week , however , there might be the opportunity to increase this to 31.5 hours per week for a period of the fixed term contract. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.
An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You'll also need to be a strong team player, with excellent communication, planning and organisational skills.
A full UK driving licence and use of a car is essential for this role. This is a home based with travel across the South East Midlands area.
JobDescription: Click Here
Closing date for this role is: Wednesday 23rd January 2019
Interviews will be held on: Tuesday 29 January 2019
About The Royal British LegionThe Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
We're looking for a technically strong qualified accountant who is passionate about the charity and welfare sector to deliver high quality financial support to our regional offices, who deliver advice and information services, independent living and outreach support to our beneficiaries.
You'll be a keen problem solver with an eye for detail, an effective communicator with the ability to build strong relationships, and have a strong focus on customer service, planning and organising. You will have a good track record of developing and providing high quality financial support and be experienced in budgeting and forecasting.
The successful candidate will be a key member of the Financial Planning & Analysis team, working closely with the Senior Finance Business Partner (Operations) and budget holders to deliver robust financially planning and advice for this important and growing area of the business.
Interviews will be held on Friday 1st February
Does the following describe you?- A desire to provide a great customer service and support - Enjoy and thrive in working in teams and with others- Passionate about supporting the Armed Forces community and honouring their contribution - Come to work each day to be the best you can and to learn and develop - An encourager, eager to share your knowledge and experience to help others
As a Royal British Legion Advice and Information Officer, you will be office based in Derby and will spend your time providing advice and information about all aspects of the Legion's work to those living in and around Derby and the wider East Midlands.
There is a requirement for travel across the East Midlands area; therefore, a full driving licence and use of a car is desirable for this role with motor mileage being paid.
Closing date for this role is 23rd January 2019
Join our growing Supporter Care team within the Supporter Services Department and gain experience in customer care.
If you are:
* People-focused, putting customers at the centre of everything you do* A team player who thrives in collaborative environments* Passionate about supporting our work * An encourager, eager to share your knowledge and experience* Excited to do your best in a charity that invests in your learning and developmentThen we want to hear from you.
TRBL Shared Values: ClickHere
Our Team
You will join our team of Supporter Care Assistants, Coordinators and Executives at an exciting time as we reach the third year of our ambitious five-year fundraising strategy. Supporter Care is central to this strategy, so we have invested in a number of new roles and areas of work. Our goal is to ensure our supporters have positive and memorable interactions that deepen their relationship with our cause and retain their support for longer.
The Roles
We're looking for two Supporter Care Assistants to:
- Deliver exceptional customer care that deepens relationships with our supporters- Provide administrative support to the team- Gain experience in customer service and administration in a supportive team
Passion is key to delivering excellent customer care, so we'll make sure you get to see the difference we make first-hand, work with teams across the organisation and have the opportunity to take part in and support our events.
ApplyPlease apply clicking 'Apply Online'
Closing date for applications is 22nd January 2019.
Interviews are scheduled for week beginning 1st February 2019
Lead our growing Supporter Care team within the Supporter Services Department and put your people management and customer service experience into practice.
A team player who thrives in collaborative environments
Then we want to hear from you.
You will join our growing Supporter Services Department at an exciting time as we reach the third year of our ambitious five-year fundraising strategy. Supporter Services and Supporter Care are central to this strategy, so we have invested in a number of new roles and introduced ways of working. Our goal is to ensure our supporters have positive and memorable interactions that deepens their relationship with our cause and retains their support for longer.
Who We Are Looking For
. A people manager with excellent communication skills, able to motivate your team of 10 to achieve both shared and individual goals, bringing out the best in people in a charity that invests in personal development
. A relationship builder who thrives in collaborative environments with a range of partners
. An expert in customer service, passionate about fostering a culture of continuous improvement of customer care and business process
Apply online at https://www.britishlegion.org.uk/about-us/jobs. If you have any questions, please email oday@britishlegion.org.uk with any questions.
Interviews are scheduled for week beginning 18th February 2019.
As a Royal British Legion Advice and Information Officer, you will be office based in Derby and will also spend your time getting out and about into the community, running outreach sessions designed to provide advice and information about all aspects of the Legion's work those living in the East Midlands.
Closing date for this role is Tuesday 22nd January 2019