About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouring their contribution
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ....
The Role
We are seeking an Administrative Assistant to provide general administrative assistance to our Commercial Directorate. The role will be based at our London Head Office.
In order to succeed in this role, you will need proven administrative experience with a good standard of numeracy and literacy and proficiency in Microsoft Office packages. You will be supporting senior members of the Commercial Directorate across a wide variety of projects and programmes as part of a national administrative team.
You will also need a 'can do' attitude, a flexible approach to work with effective written and verbal communications skills and be comfortable dealing with a wide range of clients, customers and projects. Database experience and experience of working in the voluntary sector, government or Armed Forces is desirable.
Job Description: Click Here
How to Apply
Please apply clicking 'Apply Online'
Closing date for applications is 3rd June 2018.
If so then we would like you hear from you ....
We are looking for a CCAB qualified accountant who is passionate about the charity sector to deliver robust financial management within the Support directorates at the Royal British Legion, including supporting the delivery of an IT transformation programme and managing a dispersed property portfolio.
The Support directorates strive to deliver the best possible support to the rest of the Legion. They deliver the support structures that underpin everything the Legion does, from raising GBP 49m through the Poppy Appeal, championing Remembrance at the Festival of Remembrance, to delivering direct welfare services through our Pop In centres and care homes and everything else in between.
You'll be an effective communicator with the ability to build strong relationships, and have a strong focus on customer service, planning and problem solving. You will have a strong track record of providing high quality reporting and analysis that supports effective decision-making, and be experienced in budgeting, forecasting and offering commercial support.
The successful candidate will be a key member of the Financial Planning & Analysis team, managing one CCAB qualified Business Partners and ensuring that they are motivated, set clear objectives, and provided with training and support.
Closing date for this role is: Sunday 3rd June 2018
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin -ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.
A desire to provide a great customer service and support
Enjoy and thrive in working in teams and with others
Passionate about supporting the Armed Forces community and honouring their contribution
Come to work each day to be the best you can and to learn and develop
An encourager, eager to share your knowledge and experience to help others
As part of the Membership & Volunteering Directorate, the Membership Training Administrator plays a vital role in supporting the Membership Training Officers in the delivery of an effective training and development strategy across the Membership volunteer population, both nationally and internationally. The training programmes are designed to continuously enhance the knowledge, skills and behaviours of the Membership in order to effectively support them to fulfil their volunteer role to the required standard, in line with The Royal Charter and the Legions Values, Aims and Objectives.
With excellent organisational and administrative skills, you are able you to juggle priorities, work to deadlines, to ensure the Membership training programme is delivered to the highest standards. As well as a customer focus, you will have a pro active attitude and enjoy working independently, but within a supportive team. In addition, you will have good understanding of, and experience with working with a number of databases, and the ability to learn quickly.
Job Description:Click Here
Please apply by clicking "Apply online"
Closingdate for this role is 1st June 2018
We are looking for an enthusiastic and analytical professional to play a key role in development and delivery of the Legion's membership strategy.
The ideal candidate for the role will have a sound understanding of marketing campaigns and an ability to conduct research that leads to evidence-based recommendations. You will be working with the Membership Development team, key stakeholders and members to focus on improving the attraction, induction and retention of members.
It will be critical that you are able to work with a variety of stakeholders and communicate clearly and concisely to a wide range of audiences internally and externally.
Please apply online by clicking "Apply Now"
Closing date for this role is 31st May 2018
- A desire to provide a great supporter experience
- Enjoy developing and launching new fundraising products
The Royal British Legion is undergoing an exciting period of growth within in our Innovation and Planning function. We are looking for a dynamic and passionate head of department to lead our growing team of Planning, Innovation and Portfolio Management experts at an exciting time as we reach the second year of our ambitious five-year fundraising strategy.
Innovation and Planning are central to this strategy, so we are investing in a number of new roles. Our goal is to ensure our supporters can support us in engaging and memorable ways with positive experiences that deepen their relationship with our cause.
We are looking for a Head of Innovation and Planning to:
- Lead on the delivery of the Innovation Strategy.
- Oversee the fundraising product portfolio ensuring we are investing to maximise our impact.
- Define and embed a framework for supporter journeys across the directorate.
- Maintain and disseminate insightful intelligence on changes within our sector and beyond.
Closing date for this role is 30th May 2018.
The Royal British Legion is undergoing an exciting period of growth within in our Supporter Services. We are looking for a dynamic and passionate head of department to lead our growing team of Supporter Care, Compliance and Account Management experts at an exciting time as we reach the second year of our ambitious five-year fundraising strategy.
Supporter Services are central to this strategy, so we are investing in a number of new roles. Our goal is to ensure our supporters have positive and memorable experiences that deepen their relationship with our cause and retain their support for longer.
We are looking for a Head of Supporter Services to:
- Lead on the delivery of the Supporter Care Strategy.
- Deliver effective, efficient and impactful fulfilment processes internally and its external partners.
- Ensure the voice of our supporter is central in driving organisational strategy and change.
- Develop and manage Supporter Care processes across Fundraising and beyond.
Closing date for this role is 29th June 2018.
The Royal British Legion's Benefits, Debt and Money Advice Service supports beneficiaries and their families who are experiencing financial difficulties. We are seeking to recruit a committed and enthusiastic team player to join the team delivering a high quality, person-centred Benefits, Debt and Money Advice Service across the South region.
You will have significant experience of managing a caseload of debt and benefit cases, and of prioritising tasks on a daily basis. You will provide advice, advocacy and representation using your knowledge and experience of the relevant legislation.
You will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure proactive and effective work with clients, colleagues and other stakeholders.
You will be based at home, with regular attendance at the Southampton Office. You will be required to travel regularly for meetings, carrying out appointments and attending training.
Extensive travel required is across Dorset and Hampshire, a full driving license is essential.
The role is subject to relevant employment checks, including Enhanced DBS Clearance.
The closing date for the role is midnight 27th May 2018 and interviews will be held in Southampton on 4th June 2018.
If so then we would like you hear from you....
As an Advice and Information Officer, you will be primarily involved in supporting the Area's secondary Pop-In Centre in Aylesford, Kent and setting up and attending community events. You will be working to develop a team of committed volunteers to provide advice and information about all aspects of the Legion's work. In addition, you will be expected to set up and deliver Outreach sessions in other locations across the South East, with a particular focus on Kent and East Sussex. You will also develop partnerships with external services to support the Armed Forces Community.
You will be accustomed to providing advice and information support to customers; you'll have an understanding of statutory welfare provision, in particular, benefit applications. You will have experience of building relationships with a range of different agencies and supporting volunteers. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries to access online information for themselves.
It is essential you have empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
Whilst the post is home-based, travel will be required across the South East and nationally, on occasion. You will need to have a full driving license and access to a car to carry out this role effectively.
This role is part time working 17.5 hours per week.
Closing date for this role is the Wednesday 30th May 2018. Interviews will take place on
Tuesday 5th of June 2018 in the South East Area Office, Brighton. Standard class public transport costs can be reimbursed for shortlisted candidates.
Adesire to provide a great customer service and support
We are currently seeking a Night Supervisor position for Byng House, Southport for 24 hours per week.
Your duties will include to ensure the safety and security of both guests and the building and to cover out of hour's reception. You will be responsible for responding to guest and public enquiries. In addition, you will assist with laundry and housekeeping tasks as required, supporting the bar, restaurant service and entertainment programme during the evening.
You should have customer services experience together with demonstrable experience of working in a hotel or a similar environment. In addition agood standard of general education or equivalent and an awareness of Health and Safety and COSHH procedures and regulations are required. Demonstrable experience of supervising an evacuation or crisis management or dealing with an emergency situation is essential.
Please apply by clicking on 'Apply online'.
The closing date for this role is 23rd May 2018.
We're looking for a technically strong qualified accountant who is passionate about the charity and care sector to deliver high quality financial support to our care, breaks and recovery service.
You'll be a keen problem solver with an eye for detail, an effective communicator with the ability to build strong relationships, and have a strong focus on customer service, planning and organising. You will have a good track record of developing and providing high quality financial support and be experienced in budgeting and forecasting.
The successful candidate will be a key member of the Financial Planning & Analysis team, working closely with the Senior Finance Business Partner (Operations) and budget holders to deliver robust financially planning and advice for this important and growing area of the business.
Closing date for this role is 22nd May 2018 and interviews will be held on Friday 8th June 2018.